Security & Privacy Concerns About Online Gaming

LV Grand Casino and its subsidiaries are committed to respecting and protecting your privacy. The following statement discloses the information gathered by LV Grand.

LV Grand Web Site Information:

As part of the web site's operation and for our own statistical analysis of web-site traffic, our web site automatically logs Internet IP addresses accessing our site. LV Grand DOES NOT log any E-mail Address of web site visitors.

LV Grand’s Advertising System:

Our Advertising system logs IP addresses to supply more accurate advertising features, such as language specific banners, to customers around the globe. This system does NOT log any E-mail Addresses.

LV Grand Account Creation Information:

The Account Information supplied during the account creation process is kept strictly confidential for our own purposes. We do NOT share this information with any third party company and/or organization. This information includes customer e-mail addresses and other personal information supplied upon registration. If you supply us with your personal details, the information will only be used for its intended use by LV Grand, such as allowing us to send you cash-out checks and other information which you request. E-mail addresses are NOT shared with any other organization for commercial or non-commercial purposes by LV Grand. E-mail Addresses will only be used to provide our customers with information regarding new software updates, promotional material, and miscellaneous casino operations, such as deposits and withdrawals. We do collect e-mail addresses of those who communicate with us via e-mail. If you do not wish to receive any e-mails from us, please send us a blank e-mail with the text "remove" in the subject, to the following address: support@lvgrand.com .

LV Grand Customer Winnings Information:

Your winnings and cash-outs at LV Grand are kept strictly private and confidential. Winnings Information is stored in the secure operating environment of LV Grand. LV Grand keeps your Winnings Information private, and does not share this information with any third party – unless doing so while acting under a good faith belief that such information is required to be disclosed under law, regulation or any governmental or competent regulatory authority.

Security at LV Grand:

We use the best available methods to ensure that your information remains safe with us. All information is transferred using the latest encryption technologies, and once stored on our servers it is maintained safe using the latest Firewall technologies available today. Both our web site and software, use all available means to maintain data accuracy and privacy and to protect your data from being misused and/or lost. If you have any other questions or concerns regarding data privacy and security at LV Grand please do not hesitate to contact our Customer Support Team at any time, 24 hours a day, 7 days a week. Our Customer Service representatives will be more than happy to assist you.

You may always contact us by regular mail by using the following address:

P.O Box W1857
Woods Centre, St. John's, Antigua, W.I